Registered Social Worker - Postnatal Care Specialist

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Toronto, Ontario, Canada .
contract . August 8, 2024

Description

Alma Care Premium Postnatal Services

Alma Care is on a mission to revolutionize postpartum care for Canadians. We offer premium postnatal services for optimal recovery and lasting family wellness. We operate a Postnatal Retreat in Yorkville, Toronto and offer at home services across the GTA.

After giving birth, parents come to stay at our all-inclusive hotel with their newborn, or have our team members bring the Alma Care experience home with them. We provide access to 24/7 care, nourishing food, education, lactation consulting, night nurses, workshops, spa services and more. We take care of mom so that she can be her best self to take care of her baby. This concept is novel in North America but a common practice in countries such as South Korea, China and Israel.

About the Role: Our Care Team Members become an extension of each new family who come under our care. They’re kind, knowledgeable, proactive and highly responsive. They demonstrate a high level of professionalism, while making the family feel supported. They are a trusted resource, shoulder and set of hands. They believe in our mission and are passionate about executing on it. They exude a calm confidence that supports family's physical and mental wellbeing throughout their postpartum journey.

With a background in social work, you will help individuals, couples and families develop the skills and resources they need to enhance their postpartum journey and provide counselling and referral to other supportive social services

Some responsibilities include but are not limited to:

Ongoing check ins and support for Moms physical and mental wellbeing
Proactively assessing mental health of Mom, providing an environment of support and solution based care
Guiding and supporting Mom through the vital aspects of newborn care such as sleep, feeding, routines, soothing, bathing and general care
Educating and supporting Mom on the importance of, and how to recover after giving birth
Providing emotional comfort, reassurance, and a listening ear
Ensure that Mom and Baby are comfortable, safe and cared for at all times
Prep and serve meals
Implement and guide Alma Care workshops on relevant postpartum and baby care topics
1:1 Baby care while mom rests, takes shower etc

About You:

You’re a Social Worker, Registered Nurse, Certified Postpartum Doula or Registered Midwife in Canada, with a strong background of supporting families during their postpartum journey.
Professional experience working with newborns
Committed to excellent customer service when interacting with patients, families, and colleagues. Experience in the hospitality sector, namely in the hotel industry, is a strong asset.
Maintain best practice, care standards and life-long learning in the care field.
Excellent interpersonal and communication skills, both verbal and written
You demonstrate critical thinking, problem solving and decision-making skills
You have the ability to work independently as well as collaboratively within a team setting.
You value the relationship you create with patients, their families and within the workspace
You are dynamic and can adapt to high level stress situations
You are resourceful, there’s no problem too big to solve.
You believe in the Alma Care mission and are an ambassador and a true representation of the brand
Experience with multiples is an asset

Qualifications

Registered Social Work OCSWSSW
Must have Perinatal care experience
Vulnerable Sector Check (within a year)
Valid Infant CPR (Level B) and First Aid Certifications
Food handlers (preferred)
Proof of personal insurance

Schedule

Min 3-7 shifts (day, evening, overnight, weekends and holidays)
Flexible schedule (on call)
You are willing to commute within a 40km radius to clients homes
You have your own transportation (an asset) or reliable source

Know someone who would be a perfect fit? Let them know!